Terms and Conditions

CONTRACT

THIS AGREEMENT ALLOWS YOU TO USE THE WEBSITE www.buildtycoon.com, THE CONTENT, INFORMATION AND SERVICES PROVIDED ON IT. IT DISCHARGES HODO SHEP CAR S.R.L. AND OTHERS OF LIABILITY OR LIMITS THEIR LIABILITY AND CONTAINS OTHER IMPORTANT PROVISIONS TO BE READ EVERY TIME YOU USE THIS WEBSITE, THIS AGREEMENT, AS IT IS AT A SPECIFIC TIME, IT WILL GOVERN THE USE OF THIS SITE.

Customer's Protection National Authority (Romania)

Card payments, delivery and refunds

Card payments on BuildTycoon are processed securely by NETOPIA Payments. The seller is HODO SHEP CAR S.R.L. (CUI 51074185). Card details are entered only on the NETOPIA payment page; BuildTycoon never sees or stores them. Prices are shown in RON and include all taxes.

The products sold are digital: BTU credit packages (10, 20, 50 and 100 BTU) and the club subscription (30 days). They are delivered automatically to the player's account as soon as the payment is confirmed.

As a digital product delivered immediately, by completing the payment you agree to the immediate delivery and waive the right to cancel the purchase within 14 days (art. 16 m of Romanian Government Emergency Ordinance no. 34/2014). This does not affect refunds for payment errors, described below.

If a payment was charged but the product was not delivered, or the payment was charged twice, write to us at [email protected] within 30 days. After verification, the amount is refunded to the same card within 14 days at most. BTU bought by card can be withdrawn only 30 days after the payment.

Complaints: [email protected]. Consumers can also use ANPC's alternative dispute resolution (SAL) at reclamatiisal.anpc.ro.

HODO SHEP CAR S.R.L. · CUI 51074185 · J2024051116006 · EUID ROONRC.J2024051116006 · Str. Prunului nr. 14, Baia Mare, jud. Maramureș, România · [email protected]

ANPC - SAL


 

 

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